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Use Case 1: System of Record Integration
Use Case 1a: Single Session
As an administrator, I want a work order in my system-of-record updated with activity executed through 3D work instructions, so that i have a single source of truth for job completion.
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Through the Resource Catalog interface in the CMS, IDs (for asset models) are mapped to sets of Work Instructions
The system of record is configured to generate a dynamic URL with the Asset Model ID and a Work/Job Order ID
The URLs are added to the relevant UI screens in the system or record
Customers configure a “webhook receiver” app to get webhook alerts
Customer system is configured to automatically query the GraphQL endpoint to receive the data based on webhook alerts for the Work/Job Order ID.
Use Case 1b: Multiple Sessions
Summary
As an administrator, I want aggregate data for Work Instruction Sessions so that I can merge it with data from my system of record to calculate KPI and ROI metrics.
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