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Interface

Description

GraphQL

Flexible and efficient query-driven data-retrieval through an endpoint.

For more information, please see “Introduction to the Scope GraphQL API”.

DeepLinks

Method for launching app and passing parameters through to the platform through a structure URL.

“Deferred Deep” linking automatically prompts for app download

Resource Catalogs

Method for mapping a customer’s internal system objects (like assets or training modules) to sets of work instructions.

User Creation/Provisioning

Directory integration for automatic user creation. Coming in 2021

IoT Device

Pull data directly from devices. Coming in 2021

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Through a webhook, the system-of-record is notified data is available for the specific record id. System of record queries the GraphQL API to retrieve the data (Sample):

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Orchestration

  1. Through the Resource Catalog interface in the CMS, IDs (for asset models) are mapped to sets of Work Instructions

  2. The system of record is configured to generate a dynamic URL (or Deeplink) with the Asset Model ID and a Work/Job Order ID

  3. The URLs are added to the relevant UI screens in the system or record

  4. Customers configure a “webhook receiver” app to get webhook alerts

  5. Customer system is configured to automatically query the GraphQL endpoint to receive the data based on webhook alerts for the Work/Job Order ID.

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