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Key Term

Description

GraphQL API

Method of retrieving a customer’s data via a single endpoint.

For more information, please see “Introduction to the Scope GraphQL API”.

DeepLinks

Method of launching the Scope Worklink app via a structure URL.

For more information, please see “Using Deeplinks”.

Webhooks

Method of notifying a customer’s internal systems about key events that take place in the Scope platform.

For more information, please see “Using Webhooks”.

Scenarios

Sets of work instructions pertaining to a specific physical device, to completed by a user while using the Scope Worklink app.

For more information, please “Scenario” in the reference docs.

Scenario Sessions

Recordings of Scenarios performed and completed by a user while using the Scope Worklink app.

For more information, please “ScenarioSession” in the reference docs.

Scenario Catalogs

Method of mapping a customer’s internal system objects (like assets or training modules) to Scenario Sessions.

For more information, please “ScenarioCatalog” in the reference docs.

SSO Integration

Method of syncing Scope users with a customer’s directory.

Note

Coming in 2021

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System-

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Of-

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Record Integration

Use Case #1: Real-Time Synchronization

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